Creating a web shop service for interactive legal documents

Pieter Pauwels – Wanted Law
Legal type
Law firms
Region
Europe
Industry
Legal
Use case
AI contract drafting and review

Wanted Law is a regional Belgian law firm with two geographically separated offices. The firm currently employs 20 people, including 12 lawyers, and specializes in domains like family law, contract law, and property law.

The challenge: Scaling legal services while maintaining affordability

Wanted Law aims to offer its clients the advantage of scale without diminishing its capacity to offer affordable access to justice in the way that only a small firm can.

To meet this challenge, the firm started to focus on the opportunities offered by technological innovation. The idea of a web shop, where clients could access its services online, was born. In addition to easily accessible “speed dates” with lawyers, the firm wanted to provide intelligent and frequently drafted legal documents online in a flexible manner. The hunt for a strategic partner began.

“We wanted to give our clients an easy way to get bespoke legal documents for matters that have a real impact in their lives. We quickly realised that making static Word documents available in a “fill-in-the-blanks” format was not the way to go. Not only because drafting legal documents is more than filling in a few fields, but more importantly because different clients have different needs and we wanted to be able to accommodate those needs. That’s why we realised very early on that we would need specialised document automation software.”

Joachim Vanspeybrouck, Partner – Wanted Law

The solution: The perfect document automation partner

After an initial struggle to find a suitable provider, Wanted Law found LawVu Draft after attending a document automation workshop. After testing the software for a few days, it became clear that LawVu Draft was the right partner to help Wanted Law to achieve its document automation goals.

“The breadth of options available for inserting different legal nuances into a document made us that much more capable of achieving our initial intention of accommodating our clients’ needs. Furthermore, we are a Belgian law firm which means that we are occasionally required to work in three different languages.Having LawVu Draft’s grammatical, multi-lingual support built into our documents allows us to service an even larger market.”

Pieter Pauwels, Partner – Wanted Law

The result: New revenue opportunities and frictionless legal service delivery

The adoption of LawVu Draft has created a completely new avenue through which the firm can deliver its services. Automating high-volume documents, such as lease and settlement agreements, in an intelligent manner has allowed the firm to provide them at fixed prices in its web shop and decreased the barrier to access for legal services.

“Even before there was any official communication surrounding the launch of the web shop, we had received numerous downloads from clients who had found their own way to the site. In our view, this is indicative of the fact that a true need exists for frictionless legal service delivery. We are intent on exploring further opportunities in this vein to provide the best possible service to our clients.”

Sarah Verbeke, Growth Manager – Wanted Law

The journey of Wanted Law is an outstanding example of how technological innovation is not the exclusive domain of the legal industry’s giants. A firm does not require an enormous innovation and investment budget to adopt new technologies but can successfully transform and modernize its business by careful planning and a clear commitment to improvement.

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